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As of August 7, 2020 Face Coverings are required, via City Ordinance, in our overnight cruise destination city of Dubuque IA. Ordinance details can be found here. Mask wearing is recommended when sitting on the inside decks of the boat when you are not seated at your table. Thankfully the Twilight offers ample outdoor seating on all three decks and plenty of fresh air. With your cooperation and understanding, we will be able to continue to offer a safe and enjoyable experience for everyone.
If any Riverboat Twilight customer experiences flu-like symptoms when they are scheduled to be on a cruise, we please ask you to contact us. We will be happy to reschedule your cruise to any time in the future with no rescheduling fee. All you have to do is contact our office at 800-331-1467 or via email at email@example.com.
For the safety of our passengers and crew and to maintain proper cleanliness during the current pandemic, we have implemented the following guidelines for parents of children under the age of 12.
While onboard the vessel, children must be accompanied by an adult at all times.
Parents must maintain proper distance between their children and other passengers.
While making use of our food and beverage services, children must be accompanied by a parent. Parents must keep their children from excessive and unnecessary touching of surfaces.
Online tickets can be purchased with: Visa, MasterCard or Discover.
Prior to purchasing tickets, please review our terms and conditions.
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What is the cancellation policy?
Two-day cruises: Less than 30 days notice of cancellation: $100 /person not refunded. - Less than 72 hours: 50% refund. - Less than 24 hours notice, no shows or late arrivals no refunds. If your plans change prior to 72 hours before departure we may allow you to reschedule, based upon availability. An inconvenience fee of up to 50% of the cruise value may be charged for passengers who fail to show up for their scheduled cruise.
One day cruises: Less than 30 days notice of cancellation: $25 /person not refunded. - Less than 72 hours: 50% refund. - Less than 24 hours notice, no shows or late arrivals no refunds. If your plans change prior to 72 hours before departure we may allow you to reschedule, based upon availability. An inconvenience fee of up to 50% of the cruise value may be charge for passengers who fail to show up for their scheduled cruise.
Sightseeing cruises - Less than 24 hours notice, no-shows or late arrivals - No Refund.
In the event of a global pandemic or other crisis beyond our control, we reserve the right to issue gift certificates in place of cash refunds.
Information collected is for our internal company purposes only.
We will not share your information with other companies.
Smoking and vaping of tobacco products is allowed outside on the main deck stern only. The consumption of cannabis, whether by smoking, vaping or via edibles is strictly forbidden. The Riverboat Twilight prohibits the possession and consumption of all substances proscribed by the Federal Controlled Substance Act.
Thank you for understanding.
Free parking is available in the public lot located in front of our boat landing.