Policies

About Online Booking

Online tickets can be purchased with: Visa, MasterCard or Discover.

Prior to purchasing tickets, please review our terms and conditions.

Reservation / Cancellation Policy

What is your cancellation policy?

Cancellation Policy

TWO DAY CRUISES:

Less than 30 days notice of cancellation: $100 /person not refunded. – Less than 5 days notice: 50% refund. – Less than 24 hours notice, no shows or late arrivals no refunds. If your plans change less than 30 days prior to departure, we may let you reschedule based on availability. An inconvenience fee of up to 50% of the cruise value will be charged for passengers who fail to show up for their scheduled cruise.

ONE DAY CRUISES:

Less than 30 days’ notice of cancellation: $50 /person not refunded. – Less than 5 days notice: 50% refund. – Less than 24 hours’ notice, no-shows or late arrivals: no refund. An inconvenience fee of up to 50% of the cruise value may be charged for passengers who fail to show up for their scheduled cruise. We may allow you to reschedule, based upon availability.

ALL OTHER CRUISES – Less than 24 hours’ notice, no-shows or late arrivals: no refund

In the event of a global pandemic or other crisis beyond our control, we reserve the right to issue gift certificates in place of cash refunds.

Policy Notices

Privacy Policy

Information collected is for our internal company purposes only.
We will not share your information with other companies.

Tobacco Policy

Smoking and vaping of tobacco products is allowed outside on the main deck stern only. The consumption of cannabis, whether by smoking, vaping or via edibles is strictly forbidden. The Riverboat Twilight prohibits the possession and consumption of all substances proscribed by the Federal Controlled Substance Act.
Thank you for understanding.

Parking

Free parking is available in the public lot located in front of our boat landing.

Cookies and Privacy

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By using this website or making a reservation with us, you agree to our privacy policy.