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If any Riverboat Twilight customer experiences flu-like symptoms when they are scheduled to be on a cruise, we please ask you to contact us. We will be happy to reschedule your cruise to any time in the future with no rescheduling fee. All you have to do is contact our office at 800-331-1467 or via email at firstname.lastname@example.org.
You can find our complete Covid19 policy here.
Online tickets can be purchased with: Visa, MasterCard or Discover.
Prior to purchasing tickets, please review our terms and conditions.
PLEASE LET US KNOW IN ADVANCE OF ANY MOBILITY OR DIETARY ISSUES. Individuals with walking disabilities can request to be seated on the Main Deck (Bottom Deck) of the boat. Each deck offers the same views, experience, and ambiance however, because main deck seating requires no stairs, it is the most convenient spot for passengers with mobility issues. All of the meals, entertainment, narration, and sites can be experienced on the main deck. The restrooms and gift shop are also conveniently located on the first floor.
All passage for our One and Two Day cruises must be reserved in advance. No fares transacted at the boarding point. The Riverboat Twilight will make every accommodation possible to stay on schedule, however, will not be responsible for cruise delays that are beyond their control.
What is the cancellation policy?
Two-day cruises: Less than 30 days notice of cancellation: $100 /person not refunded. - Less than 72 hours: 50% refund. - Less than 24 hours notice, no shows or late arrivals no refunds. If your plans change prior to 72 hours before departure we may allow you to reschedule, based upon availability. An inconvenience fee of up to 50% of the cruise value may be charged for passengers who fail to show up for their scheduled cruise.
One day cruises: Less than 30 days notice of cancellation: $25 /person not refunded. - Less than 72 hours: 50% refund. - Less than 24 hours notice, no shows or late arrivals no refunds. If your plans change prior to 72 hours before departure we may allow you to reschedule, based upon availability. An inconvenience fee of up to 50% of the cruise value may be charge for passengers who fail to show up for their scheduled cruise.
Sightseeing cruises - Less than 24 hours notice, no-shows or late arrivals - No Refund.
In the event of a global pandemic or other crisis beyond our control, we reserve the right to issue gift certificates in place of cash refunds.
Information collected is for our internal company purposes only.
We will not share your information with other companies.
Smoking and vaping of tobacco products is allowed outside on the main deck stern only. The consumption of cannabis, whether by smoking, vaping or via edibles is strictly forbidden. The Riverboat Twilight prohibits the possession and consumption of all substances proscribed by the Federal Controlled Substance Act.
Thank you for understanding.
Free parking is available in the public lot located in front of our boat landing.